Privacy Policy
Last updated: January 2025
1. Introduction
BulkWA.tools ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extension and related services.
2. Information We Collect
2.1 Information You Provide
- Contact lists and phone numbers you upload
- Message templates and content you create
- Account information for premium features
- Support communications
2.2 Automatically Collected Information
- Extension usage statistics (anonymized)
- Error logs and performance data
- Browser version and operating system
- IP address (for security purposes only)
3. How We Use Your Information
- To provide and maintain our extension functionality
- To process your messages and contact lists locally
- To provide customer support
- To improve our services and user experience
- To detect and prevent fraud or abuse
- To comply with legal obligations
4. Data Storage and Security
Your contact lists and messages are processed locally on your device. We do not store your contact information or message content on our servers. Premium account data is encrypted and stored securely using industry-standard practices.
Security Measures:
- End-to-end encryption for sensitive data
- Secure HTTPS connections
- Regular security audits
- Limited access controls
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and safety
- In connection with a business transfer
6. Your Rights and Choices
- Access: Request access to your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your data
- Portability: Request a copy of your data
- Opt-out: Unsubscribe from communications
7. Cookies and Tracking
We use minimal cookies and tracking technologies to:
- Remember your preferences
- Analyze usage patterns (anonymized)
- Improve our services
You can control cookies through your browser settings.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us through our live chat on the website:
Website: https://bulkwa.tools
Support: Use the live chat feature on our website for immediate assistance